Add conversational messaging to your CRM, helpdesk, or AI assistant in minutes. Receive messages, route replies, and manage templates at scale—with absolutely zero Meta app setup or developer portal required.
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Use the same request format for WhatsApp, Instagram DM, and Facebook Messenger. Add all three channels through one integration instead of building and maintaining separate channel-specific logic.
Connect client accounts through our verified Meta app — no developer portal, no app creation, and no manual Meta setup on your side. The usual Meta onboarding complexity is handled for you.
Built on Meta's official WhatsApp Cloud API, Instagram Messaging API, and Facebook Messenger API — not browser automation or unofficial client simulations. Your business accounts stay compliant and production-safe.
Meta API version tracking and WhatsApp template management are built in. Meta's Graph API keeps evolving — currently v25.0 — and we absorb upstream changes internally, so your API calls stay unchanged and your integration keeps working.
Built-in retry queue automatically retries delivery when your endpoint is temporarily unavailable. Persistent failures trigger alerts, so messages are not silently lost.
Messages are relayed in real time rather than stored permanently. Tokens and retry payloads are encrypted at rest, and all webhooks are signed for verification.
Fiwano is a verified community node on n8n — the low-code workflow automation platform. Connect WhatsApp, Instagram and Facebook Messenger to AI models, CRMs, databases and 400+ services. Install directly from the n8n editor.
Verified by n8n
Official community node
Install from the n8n editor:
Example: AI Echo Bot workflow
Building a CRM, helpdesk, or any B2B product? Our OAuth setup API lets your customers connect their own WhatsApp, Instagram and Facebook Messenger accounts directly inside your product—using the standard Facebook login they already know. Your end-users stay in full control of their own business accounts; your code never touches their credentials. You get a clean webhook stream without building any Meta integration from scratch.
Two license tiers — Starter or Pro — both covering WhatsApp, Instagram and Facebook Messenger. Scale up anytime.
1 WhatsApp + 1 Instagram + 1 Facebook Messenger
1 WhatsApp + 1 Instagram + 1 Facebook Messenger
Every account starts with a 7-day free trial — the full Pro license.
Scale up or down anytime • Cancel with one click
Enterprise & volume pricing available on request
The docs walk you the whole way, from creating your API key to your first reply.
Build with your AI agent
Cursor · Claude Code · any agent
Point your agent at the cookbook:
git clone github.com/fiwano-com/fiwano-cookbook
What the agent reads:
No. Fiwano is a verified Meta Tech Provider with its own approved Meta app — every channel (WhatsApp, Instagram and Facebook Messenger) is connected through the Fiwano app using simple Facebook authentication. You never create a Meta developer account, build your own app, submit it for Meta App Review, or go through Meta Business verification yourself. Click connect, approve the permissions, and the channel is live.
No — your customers don't need a Fiwano account. Using our API, your app requests a one-time connection link that carries a short-lived authorization token. Your customer opens it to a Fiwano-hosted setup page that guides them through connecting their own WhatsApp, Instagram or Facebook account with Meta's standard authorization, then redirects them straight back to your product. Fiwano returns a channel_id you store for that customer — from then on you send and receive their messages through your single API key.
Yes — it's a primary use case. Receive incoming messages via real-time webhooks, process them with your AI model or agent, and send replies through our API. Fiwano's verified n8n community nodes make no-code AI agent workflows trivial to build — install directly from the n8n editor.
Your Fiwano plan is a flat monthly fee. Receiving messages and replying to them is not billed separately by Meta: Instagram and Messenger have no per-message fee at all, and on WhatsApp your replies within the 24-hour customer service window are free and unlimited. So if you only receive and answer incoming messages — and don't send WhatsApp template broadcasts — there's nothing extra to pay Meta and no Meta balance to keep topped up. Meta charges a per-message fee only for business-initiated WhatsApp templates (marketing and authentication), and those are billed by Meta directly to your own WhatsApp Business account — never through Fiwano. See Meta's pricing for current per-message rates by country.
Fiwano has a built-in retry queue. Failed webhook deliveries are automatically retried with exponential backoff. Payloads are encrypted at rest during retries. If delivery still fails after all attempts, you receive an email notification so no message goes silently lost.
Messages are relayed from Meta to your endpoint in real-time — we don't permanently store message content. During delivery retries, payloads are encrypted at rest with AES (Fernet). Successfully delivered messages are immediately purged. Webhooks are HMAC-SHA256 signed for you to verify authenticity. Meta access tokens are encrypted at rest.
WhatsApp (via Cloud API), Instagram DM (via Instagram Messaging API), and Facebook Messenger. All three use the same unified API format — send to any channel with identical request structure.
Yes. Fiwano is a verified community node on n8n — install directly from the n8n editor without npm. Includes a trigger node (starts workflows on incoming messages and delivery statuses) and an action node (send messages, manage channels and templates), with built-in HMAC webhook signature verification.
A few, each with trade-offs: unofficial open-source libraries (fastest to start, but Meta eventually bans the account), building on Meta's three official APIs yourself (reliable, but three separate contracts and heavy setup), a full inbox platform (a monthly subscription built for human support teams), or a single developer API like Fiwano. Our guide Ways to Connect WhatsApp, Instagram & Facebook compares all of them and the catch with each.
It mostly depends on whether you reply or reach out first. Replying to people who message you is free on all three channels; you only pay Meta for business-initiated WhatsApp templates (and now Messenger marketing messages), billed by Meta directly and set by the recipient's country — Fiwano never adds a per-message markup. Our guide Messaging Costs Explained breaks down what's free, what's paid, and example rates by market.
Sometimes, and it depends on the channel. On WhatsApp you send an approved template; Instagram and Messenger have narrow free options (a 7-day window when a human is replying, and a single opt-in notification), and Messenger now has a paid marketing channel too. Our guide The 24-Hour Messaging Window walks through every documented way past the window, channel by channel.
Connect WhatsApp, Instagram and Facebook Messenger to your product in minutes. No Meta developer setup required.